My emails arrive in recipients spam folders

The symptom

You notice a malfunction that blocks or degrades the affected service.

Possible causes

• missing SPF
• DKIM or DMARC
• IP reputation or overly promotional content

What to do (step by step)

1. publish SPF
2. enable DKIM
3. add a simple DMARC record
4. avoid suspicious wording and attachments

If the problem persists

Open a ticket, priority if you have Premium, and include the affected service or domain, exact message, time, screenshots and what you already tried.