Uninstalling or moving the SentinelOne agent

What it is

SentinelOne also protects against malicious uninstall. A key or authorisation may therefore be required.

Step by step

1. Identify the device in the portal.
2. Open a ticket if an uninstall key is requested.
3. Uninstall cleanly before replacing the machine.
4. Reinstall the agent on the new device to reuse the licence.

Frequently asked questions

Unsure? Open a ticket with the affected service and your goal. We will guide you before any risky action.