Changing plan (upgrade / downgrade)

What it is

A plan change adjusts your service: hosting, Premium Support, SentinelOne or Proofpoint licences. Proration is calculated automatically when applicable.

Step by step

  1. Open the affected service.
  2. Choose change plan or options.
  3. Select the new plan or quantity.
  4. Confirm the summary and prorated invoice if shown.

Frequently asked questions

Unsure? Open a ticket with the affected service and your goal. We will guide you before any risky action.

Was this answer helpful?

Your feedback helps us improve our guides.

Related Articles

Back to the knowledge base