Choosing the right plan
Articles
- Microsoft 365 Business Premium: do I need Proofpoint? Not necessarily. Microsoft 365 Business Premium already includes advanced email protection (Defender for Office 365): links checked when clicked, attachment sca...
- Professional email or Microsoft 365: which one to choose? 1SWISS1 Professional email: mailboxes with your domain name, with webmail (calendar, contacts, tasks), spam filter and encrypted IMAP, POP3 and SMTP. Ideal if y...
- Does web hosting include email addresses? No. Web hosting is for your websites (files, databases, WordPress). Email addresses are a separate offer: Professional email (mailboxes with your domain name) o...
- Which hosting plan: Starter, Business or Pro? All three plans include free SSL certificates, one-click WordPress, the AI-built website, scheduled tasks, on-demand backups, visitor statistics and servers in...
- Are my hosting backups automatic? You create your backups yourself, whenever you want, from the Backups tab of your hosting in the client area: one click starts a full backup (files and database...
- Can I use SSH or Git on my hosting? SSH access is not currently offered on our web hosting. You manage your site from the client area: file manager, FTP accounts, databases, scheduled tasks, WordP...
- Which PHP version is available on the hosting? Our web hosting runs PHP 8.x with MariaDB databases. WordPress and most recent PHP applications work without special settings.
- What is the difference between the six Proofpoint plans? The six plans come down to a protection level and two options: Business: inbound and outbound filtering (spam, viruses), data loss prevention, link and attachme...
- How do AI Tokens work? AI Tokens give you an OpenAI-compatible API key: your applications, scripts or automations (n8n, for example) send questions to our API address with this key an...
- AI Tokens: lost key or zero balance, what to do? Key lost or leaked: revoke it from the AI Tokens page of your client area and create a new one. Your credit is not lost: it belongs to your account, not to the...
- Standard or Premium support: what is the difference? Standard support (included): our team in Switzerland answers within 4 business hours, by ticket, email, chat and phone, on business days from 8 am to 6 pm. Prem...
- Is transferring my domain name free? Transferring a .ch or .li domain to 1SWISS1 is free. For other extensions, the transfer price is shown when you order. You need the transfer code (authorisation...
- Do prices include VAT? Yes. Prices shown include Swiss VAT of 8.1% for customers in Switzerland and Liechtenstein. The breakdown (amount excluding tax and VAT) appears in the cart and...
- Which payment methods do you accept? You can pay your orders and invoices by credit card or TWINT, or with PayPal. With a saved card, your invoices and top-ups can be paid in one click.
